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This Privacy Policy describes the policies of Imperial Corporate Events Ltd on the collection, use and disclosure of your information that we collect when you make a booking or use our website ( https://imperial.events ). By accessing or using the Service, you are consenting to the collection, use and disclosure of your information in accordance with this Privacy Policy. If you do not consent to the same, please do not access or use the Service.
INFORMATION WE COLLECT:
The type of information we collect varies based on your interactions with us. For instance, if you are making a booking, we will request more detailed information compared to when you are simply requesting a brochure or browsing our website. Depending on the product or service you purchase from us, we may collect, use, store, and transfer various kinds of personal information. Here are some examples of the information we might ask you to provide, Title, Name, Company Name, Company and delivery address, E-mail, Mobile number, Gender, Date of birth, Passport details, dietary requirements and payment details (payment card details, when making a booking with us).
HOW DO WE COLLECT YOUR DATA:
We collect personal data through direct interactions (e.g., bookings, searches, communications) and automated technologies (e.g., cookies, server logs). This data helps us operate website features, personalise your experience, and understand user interests.
ANONYMOUS WEBSITE ANALYTICS:
We count anonymous page visits by default to understand which experiences resonate and where the site needs work. This default tracking is cookieless: we do not write any cookie, localStorage entry, or other identifier to your device, and we have no technical way to link one pageview to another or to identify you personally. The legal basis is legitimate interest under UK GDPR Article 6(1)(f) (and the EU GDPR equivalent).
The same basis covers enquiry attribution. We note the channel a visit arrives from (a search engine, an email link) on our servers so that an enquiry you send can be credited to it. Before you make any consent choice nothing is stored on your device for this, and declining stops it entirely.
You can object at any time using the Decline button in the cookie banner or Reject all in the Cookie Preferences panel in our footer — that switches analytics off entirely. We also respect the Do Not Track browser signal and never send analytics events when DNT is on.
When you click Accept in the cookie banner, we enable persistent analytics cookies that let us measure return visits, attribution, funnels, and run product experiments. We also enable session replay with every form field, text input, and editable region masked before the recording leaves your browser. Full details of what is set, how long it lasts, and how to change your mind are in our Cookie Policy. Accepting also sets a two-year attribution identifier (ice_attr_sid) that links your enquiries to the channels that brought you here, and loads HubSpot (the system our sales team works in) together with a Google Ads measurement tag for our own campaigns; each sets its own cookies, all listed in the Cookie Policy. Declining, or later changing your mind in Cookie Preferences, deletes these cookies.
HOW WE USE YOUR INFORMATION:
If we want to use your information for any other purpose, we will ask you for consent and will use your information only on receiving your consent and then, only for the purpose(s) for which grant consent unless we are required to do otherwise by law.
HOW WE SHARE YOUR INFORMATION:
We may share your information with various third parties to provide and enhance our services, including:
This sharing helps us provide you with comprehensive services, ensure legal compliance, and maintain business operations.
We mandate that all third parties uphold the security of your personal data and handle it in compliance with legal requirements. Our third-party service providers are not permitted to use your personal data for their own purposes. They are only authorised to process your personal data for specific purposes and strictly according to our instructions and not to retain it for longer than is required for fulfilling the said purpose.
RETENTION OF YOUR INFORMATION:
We will retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including meeting any legal, accounting, or reporting obligations in line with our data retention policy. We are entitled to retain basic information about bookings and our customers for a minimum of six years for legal, audit and tax purposes.
YOUR RIGHTS:
Depending on the law that applies, you may have a right to access and rectify or erase your personal data or receive a copy of your personal data, restrict or object to the active processing of your data, ask us to share (port) your personal information to another entity, withdraw any consent you provided to us to process your data, a right to lodge a complaint with a statutory authority and such other rights as may be relevant under applicable laws. To exercise these rights, you can write to us at info@imperial.events. We will respond to your request in accordance with applicable law.
You may opt-out of direct marketing communications or the profiling we carry out for marketing purposes by writing to us at righttobeforgotten@imperial.events. Do note that if you do not allow us to collect or process the required personal information or withdraw the consent to process the same for the required purposes, you may not be able to access or use the services for which your information was sought.
COOKIES ETC.
To learn more about how we use these and your choices in relation to these tracking technologies, please refer to our Cookie Policy.
SECURITY:
The security of your information is important to us and we will use reasonable security measures to prevent the loss, misuse or unauthorized alteration of your information under our control. However, given the inherent risks, we cannot guarantee absolute security and consequently, we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk.
THIRD PARTY LINKS & USE OF YOUR INFORMATION:
Our Service may contain links to other websites that are not operated by us. This Privacy Policy does not address the privacy policy and other practices of any third parties, including any third party operating any website or service that may be accessible via a link on the Service. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.
GRIEVANCE / DATA PROTECTION OFFICER:
If you have any queries or concerns about the processing of your information that is available with us, you may email our Grievance Officer at IMPERIAL CORPORATE EVENTS LTD, Mercury Place, 11 Saint George Street, Leicester LE1 1QG, email: info@imperial.events. We will address your concerns in accordance with applicable law.
CONTACT DETAILS
If you have any queries or concerns about our processing of your information, you may contact our GDPR Officer.
CHANGES
We keep our privacy notice under regular review to ensure it remains up-to-date and compliant with the latest regulations and best practices. It is crucial that the personal data we hold about you is accurate and current. To help us maintain the accuracy of your information, please notify us promptly if there are any changes to your personal data during your relationship with us. This allows us to provide you with the best possible service and ensures that we can communicate with you effectively.
Last Updated On 12-Jun-2026 Effective Date 12-Jun-2026